WhatsApp orders that can go straight into your system.
With SphereBridge, we can build WhatsApp ordering connected to the software you already use.
Day to day when orders come in on WhatsApp
Restaurants, shops and other businesses take orders on WhatsApp. Someone often has to copy each order into the system by hand and check whether the product is available before confirming with the customer. At busy times messages get lost or answered late.
Sound familiar?
Orders arrive on WhatsApp and someone has to type them into the system.
Before confirming to the customer, someone has to check whether the item is available.
Messages missed or answered late at the busiest times.
What we can build
Orders taken through the WhatsApp API and passed to your software through SphereBridge.
Click and collect reservations, with a message to the customer when the order is ready.
An order dashboard for your team, showing the status of each order.
What Elevate2AI can do for these businesses
Elevate2AI can build WhatsApp ordering connected through SphereBridge to the software the business already uses, when that software has an API. Orders come in through the WhatsApp API, the team follows the status of each one on a dashboard, and the customer gets a message when the order is ready to collect. We build it to fit each business. We propose optional AI modules, such as alerts for orders not collected and suggested collection times.
Where AI comes in (AI Pack, optional)
Alerts for orders not collected, automatic reports, suggested collection times, and an assistant that suggests replies to the most common questions, reviewed by your team.
An example
For example, a customer orders a few products by message. The app checks in the business's system whether they are available, reserves them for collection and shows the order on the team's dashboard. When the order is ready, the customer gets a message.
Frequently asked questions
Yes, when the system has an API: Elevate2AI makes the connection with SphereBridge.
Elevate2AI builds it to fit each business and connects it to the software the business already uses.